Built by bankers, for financial institutions.

Lending workflow,redefined.

RedocFi digitises the entire loan journey — from application to approval and disbursement — on a single platform purpose-built for financial institutions.

RedocFi platform dashboard
Trusted by
The problem

Financial institutions weren't
built for paper. But most still run on it.

Every loan that moves through email chains, manual spreadsheets, and disconnected systems is a loan that could go to a faster, more digital competitor.

The friction
Applications span emails, spreadsheets, and disconnected systems. Credit decisions made without a real-time view of the case. Manual rework at every handoff between sales, credit, and operations.
The cost
Longer turnaround times mean customers choose faster competitors. Operations teams spend hours on data entry that should be automated. Every day of delay has a measurable revenue cost.
The risk
Manual processes create compliance gaps that regulators and auditors find. Without an end-to-end audit trail, every review becomes an exercise in reconstruction rather than verification.
The platform

One platform.
The entire lending journey.

"From the moment a customer applies to the moment funds are disbursed — every team, every document, every decision on a single platform."

01
Digital loan applications
Fully digitised mortgage and SME loan flows with Singpass and Corpass auto-prefill, guided customer steps, broker referral portals, and manual input options.
02
Integrated sales & channels
Direct customer portals, broker referral portals, and external API integrations for straight-through processing into the bank's core systems and existing channels.
03
Credit assessment & decisioning
Configurable decision workflows with embedded AML, CBS, and SCCB compliance checks. Structured credit proposals with auto-populated financial data and full approval routing.
04
Product & contract management
Build and manage pricing packages, letters of offer, deeds, and legal contracts. Version-controlled and permission-gated by role across the institution.
05
Document management & audit trail
Centralised, secure storage with a complete end-to-end timestamped audit trail for every case. Regulatory, risk, and internal audit requirements met by default.
06
Loan operations & disbursement
Configurable checklist workflows for account creation, disbursement, and document review. Round-robin case assignment, appeal handling, and team routing built in.
Who it's for

Purpose-built for every
institution that moves money.

RedocFi is not a generic workflow tool adapted for finance. It is built from the ground up for the compliance, process, and operational demands of regulated financial institutions.

Banks
Retail, commercial & Islamic banking
Your sales, credit, operations, and legal teams are working off different systems, different spreadsheets, and different versions of the same document. RedocFi puts everyone on one platform — with the role-based access, embedded compliance checks, and audit trail your regulators expect.
Finance companies
Licensed lenders & non-bank FIs
Speed is your competitive advantage. RedocFi's fully digitised application flow, Singpass verification, and configurable credit decisioning engine means faster approvals, fewer errors, and more applications processed without adding headcount.
Insurers
Policy, claims & financial services
High-volume documentation, regulatory obligations, and the need for end-to-end audit trails are not unique to banks. RedocFi's modular architecture adapts to insurance workflows, delivering banking-grade compliance without a bespoke build.
Fintechs & digital lenders
Scale without scaling headcount
You've built the product. Now you need the operational backbone to grow. RedocFi's API-ready architecture integrates with your existing stack — adding enterprise-grade lending operations without the cost of a full core banking build.
Built by bankers

We didn't build this from the outside looking in.

After 16 years across DBS and UOB in consumer and commercial banking, our founder saw the same friction everywhere — loan applications lost in email chains, credit decisions made on spreadsheets, audit trails that existed in theory but not in practice.

RedocFi was built to fix exactly that. Not by technologists guessing what banks need, but by bankers who lived the problem — and engineered the solution. With a founding team combining 40 years of banking and technology experience across Singapore and Vietnam, we understand the regulatory environment, the operational workflows, and the compliance expectations that generic software vendors simply do not.

Ivan Lim
Ivan Lim
Co-Founder & CEO, Redoc
Ex-DBSEx-UOB
LinkedIn
16+ years consumer & commercial banking across Southeast Asia
Senior appointments at DBS and UOB
Deep expertise in mortgage, SME lending & credit operations
CIMB Bank Singapore
Flagship banking partner · Live production deployment
Security & compliance

Built to meet the standards
your regulators expect.

Financial institutions don't purchase software on features alone. Trust, security, and regulatory alignment are prerequisites. RedocFi addresses every compliance question your procurement and IT security teams will ask.

Singpass trusted partner
Official trusted digital signing partner with Singapore's national digital identity body. Customer eKYC and digital signatures powered by the same infrastructure used by Singapore's government agencies.
Annual penetration testing
Independent annual penetration tests against current threat landscapes. Continuously validated against external vulnerabilities, giving your IT security team documented assurance.
AWS & Azure infrastructure
Deployed on Amazon Web Services and Microsoft Azure — the same cloud providers used by the world's largest financial institutions. Enterprise SLAs, redundancy, and uptime guarantees as standard.
PDPA compliant
Full Singapore Personal Data Protection Act compliance. Data architecture designed for regional expansion — enabling deployment across multiple jurisdictions without platform re-engineering.
Embedded AML & compliance
AML screening, negative list checks, SCCB and CBS rules built directly into every workflow — not bolted on as an afterthought. Compliance is structural, not optional.
End-to-end audit trail
Complete timestamped document and activity trail for every case. Every action, every approval, every document version — recorded, searchable, and audit-ready by default.
Recognised byEnterprise SingaporeIMDA SMEs Go DigitalSingpassCouncil for Estate Agencies
Our markets

Headquartered in Singapore.
Scaling across the region.

Built for the regulatory rigour of markets that demand the highest standards of compliance, security, and process discipline.

Live
🇸🇬
Singapore
Our home market and primary deployment base. RedocFi is live with banking partners in Singapore, built in full compliance with MAS regulatory expectations and deeply integrated with Singapore's national digital infrastructure.
MAS-alignedSingpass & CorpassCBS & SCCBPDPA compliantEnterprise Singapore
Expanding
🇻🇳
Vietnam
Active expansion with our founding team's established technology and project management track record in-market. RedocFi's architecture is designed to accommodate the State Bank of Vietnam regulatory framework.
SBV-aligned architectureIn-market expertiseCo-founder presenceRegional adaptability
On our growth roadmap: Australia and Malaysia are active target markets. Dedicated pages and market-specific deployments will be confirmed on formal market entry.
“

Redoc… is a cloud-based document management solution that allows agencies to create property contracts quickly with templates, digitally sign contracts with video conferencing, as well as upload, track and retrieve past transactions.

Minister Desmond Lee ·  Minister for National Development, Singapore ·  Huttons Annual Convention, February 2021

Trusted by

Trusted by institutions.
Recognised by government.

Flagship banking partner
CIMB Bank Singapore
RedocFi is live and operational with CIMB Bank Singapore — a full production deployment supporting lending workflow and document management operations across the bank's commercial and retail lending activities.
Live production deployment
S$10B+
Transactions processed on the Redoc platform
10,000+
Active users across Singapore
30%
Singapore market share (real estate)
Get started

See RedocFi
in action.

“Book a 30-minute demo. We'll walk you through the platform and show exactly how RedocFi maps to your institution's specific lending workflows.”

  • Full walkthrough of all 6 platform modules
  • Tailored to your institution type and market
  • Live product demonstration — not slides
  • No commitment required

No commitment required  ·  Response within 1 business day